FAQ

Custom Bobble heads FAQ's. These should help you find the additional information you require - if you can't find the answer to your question, don't hesitate to contact us.

• Is it possible for you to do ...?
• Do the heads on your bobblehead dolls actually "bobble"?
• How long must I wait for my bobbleheads?
• How much will my bobblehead cost?
• My add-ons are pretty specific, How much will it cost?
• Do I get a discount on shipping if I purchase multiple bobbleheads?
• I am looking for more than one unit of my custom bobblehead - can I get a discount?
• What photographs should I send?
• What Countries do you Ship to?
• Will I be notified when my order ships?
• What if I hate my bobblehead? Can I cancel or refund?
• Stages of Proofs and are you still Not Sure?
• Satisfaction and likeness of my bobblehead problems.

Is it possible for you to do ...?

Yes, If you can imagine it, we can make it. Just give us your detailed comments and photos, we can sculpt anything as long as you can imagine. see our fully customized section.

Also for the Past Sample Bodies, We can change the clothing colors, remove/add extra items such as sunglasses and hats.

Do the heads on your bobblehead dolls actually "bobble"?

Yes, all the heads on our bobblehead dolls are actually "bobble", but if you like stationary heads, just give us a comment.

How long must I wait for my bobbleheads?

You have the shipping option on order the page to select the time frame to receive your item. If you need to receive the bobblehead fast, We can make and deliver it within 5 days.

We ship all our bobblehead dolls via Fedex/UPS, you may get the doll in 2-4 days after ship.

We send photos to you during production for approval, If any delays in receipt of approval of the proof or changes to the proof are requested, additional time may be needed to complete the job.

How much will my bobblehead cost?

Our single bobblehead dolls start at $69 and generally cost between $80-$109, including standard delivery. A few of the more intricate dolls (custom-body doll, car, motorcycle, pet) are more expensive. We charge small additional fees of $3.5 for add-on items like tattoos, glasses and hats.

My add-ons are pretty specific, How much will it cost?

Free, Any small add-ons not listed on our website are free, you can write your specific ones in the comment.

Do I get a discount on shipping if I purchase multiple bobbleheads?

Yes, we will offer a discount on shipping for combined shipments.

I am looking for more than one unit of my custom bobblehead - can I get a discount?

Yes, we offer quantity discounts. Please visit our discount information page or email us for a quote and let us know how many copies you will need. The discount level will increase with the quantity ordered.

What photographs should I send?

Generally, We need 1 good clear front view photo to actually sculpt from. A profile can be sent but is not necessary. However, if you want a head to toe full custom design, we will need a body shot and pose/outfit photos.

We accept all picture formats but prefer .JPG and .PNG files.

The output of the bobblehead depends on the quality of the photograph. Therefore, we always recommend that the photograph should have a smiling face or with some unique facial expression. We strongly advise against sending us wedding photos or artistic photos that use soft lenses, but lack in facial details.

SAMPLE OF GOOD PHOTOS (Side view is not necessary)

What Countries do you Ship to?

WORLDWIDE! We ship products all Over the World - to well over 210 Worldwide destinations.

Will I be notified when my order ships?

YES! After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you. The email will also provide you with a Tracking Number.

What if I hate my bobblehead? Can I cancel or refund?

100% satisfaction guarantee. You may cancel your order at any time pre-shipment and receive a full refund.

We are simply different from other providers because we sculpt with the finished product! Most bobblehead providers use poly resin clay and then they bake and mold the dolls - apply paint and the doll is yours...We uses Polymer Clay - the color is the clay so the final product is actually brighter, true 3D likeness and higher quality, 99% clients love the bobblehead we made.

Stages of Proofs and are you still Not Sure?

Clay Head Proof - we will hand sculpt the head to resemble the Front photo you attached to the order. At this time, you will be able to make any changes to the facial features, nose, mouth, etc. Changes are done if necessary at no charge to you except skin complexion. Once you approve the item we continue to the next phase. Once approved, The head will be baked and no further changes to the face can be made.

Clay Body Proof - For a fully customized doll, we will hand sculpt the body to resemble the order notes and or photo you attached to the order. At this time, you will be able to make any changes to the position, etc. Changes are done if necessary at no charge to you. For past sample body dolls, changes must be given when you order, only small changes can be made at this stage. Once you approve the item we continue to the next phase. Once approved, The body will be baked and no further changes to the body can be made.

Final Proof - during this stage, we will show you the finished product, during this phase and with all your previous feedback, most customers are happy and approve of their doll to have it shipped. At this stage, only the logos/texts can be changed as your doll is completely baked and can not be changed. We have to re-sculpt the head/body if you want to make any other changes at this stage, and we will charge $20 USD to re-sculpt a head/body.

We are always happy to discuss any questions you may have with any aspect of our service. Please email us with your query on info@rockbobble.com

Satisfaction and likeness of my bobblehead problems.

100% satisfaction guarantee. Proofs will be emailed to you for approval by each step. You can provide your opinion when reviewing the proofs, our sculptors will take your comment seriously and make the amendment the way you asked. By doing this, you can ensure the likeness of the bobblehead that you are receiving.